Your information.
Handled with care.

Privacy information

Who to contact.

Smart Build (NW) Ltd, company number 09075794, is responsible for its business enquiries. Write to Richard House, 9 Winckley Square, Preston PR1 3HP, or email hello@smartbuildnw.co.uk for the attention of Jamie Bamber.

Information you choose to provide

If you contact us by email or telephone, we receive your contact details and the information you provide about your enquiry. We use it to respond, discuss services and keep a record of the conversation. We rely on our legitimate interests in handling business enquiries; where appropriate, processing may be needed to take steps at your request before entering a contract.

Keep initial enquiries to information needed for the discussion. Please do not email eligibility documents, financial evidence or sensitive resident information until an appropriate process has been agreed.

This website

The site has no enquiry submission form, accounts or file uploads. We have not added advertising or visitor analytics. The hosting platform may process technical information needed to deliver and protect the site. Selecting an email or telephone link opens your own email or calling application.

Access and retention

Enquiry information is used by people handling the matter and relevant service providers supporting our communications. We keep it for as long as needed for the enquiry and any resulting relationship or applicable record-keeping obligations, then review it for deletion. You can ask us about the arrangements relevant to your enquiry.

Your rights and concerns

You can ask about access to your information, correction, deletion, restriction or objection to its use. The rights that apply depend on the circumstances and legal basis. Contact us using the details above. You can also raise a data-protection concern with the Information Commissioner’s Office.

Last updated: 20 October 2026.